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From: Steve Cirian <cirian@einstein.eds.com>
Newsgroups: comp.dcom.telecom
Subject: Automated Salesmen
Message-ID: <11213@accuvax.nwu.edu>
Date: 22 Aug 90 15:23:08 GMT
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X-Telecom-Digest: Volume 10, Issue 587, Message 10 of 11


Last night, I had a call from a computer at Kodak, trying to sell me
something.  After listening for a few moments, I lost interest, and
hung up.  I tried to call a friend a minute or two later.  To my
surprise, the recording was still going, and there was nothing I could
do to break the connection.  A thought occurred to me: what if I had
an emergency, needed to call 911, and couldn't because Kodak had tied
my phone up (for at least 5 minutes)?  Is this legal?  Shouldn't
companies that use this sales strategy be required to have a system
that would recognize a hangup, and break the connection?

(I appologize if this subject has already been covered in detail, I am
new to this newsgroup :-))


Steve Cirian  750 Tower Drive, Troy, MI 48007 (313) 265-5738