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From: motcid!sirakide@uunet.uu.net (Dean Sirakides)
Newsgroups: comp.dcom.telecom
Subject: Credit for Wrong 900?
Message-ID: <11321@accuvax.nwu.edu>
Date: 24 Aug 90 18:38:34 GMT
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X-Telecom-Digest: Volume 10, Issue 593, Message 14 of 14


So there I was dialing a 1-800 number from my desk.  Of course, as
usual, I was attempting to dial the number at record speed and with a
minimum of attention.

To dial out we have to dial 9 first.  This, and a misguided finger
lead me to dial 9,1-900-xxx-xxxx.  As I pushed the last digit, the
realization of what I had just dialed hit me and I quickly hung up
(although I'm sure our PBX would have blocked the 900 call anyway).

Question: could I get credit for mis-dialing a 900 number?  Who would
credit me, my local telco or default LD or 900 provider?

I wonder if this has become a problem for companies offering say,
customer service at 1-800-abc-defg, while some sleazy $35 service is
at 1-900-abc-defg (or vice versa, but that seems much less serious).

Is there any way to contact the business behind the 900 number to
dispute a bill?


Dean Sirakides              |    Motorola Cellular Group    
...uunet!motcid!sirakide    |    Arlington Heights, IL

Of course I speak for myself, not my employer...