Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: john@bovine.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Thoughts on 900 Service Message-ID: <11371@accuvax.nwu.edu> Date: 26 Aug 90 01:11:46 GMT Sender: news@accuvax.nwu.edu Reply-To: John Higdon Organization: Green Hills and Cows Lines: 29 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 597, Message 4 of 11 "Sander J. Rabinowitz" <0003829147@mcimail.com> writes: > Alternatively, there should be a warning for every 900 and 976 service > that's out there that should give the caller the option of aborting > the call without charge if the caller selected the wrong service or if > it's too expensive and the caller changes his mind. Something like > this: Funny you should mention this. This is exactly what many 900 service packages provide. Through a strange quirk of fate, I happen to know that both Telesphere and Pac*Bell 900 allow about twenty seconds of 900 supervision before the billing clock begins. IPs are admonished to provide a "chicken exit" on their recorded intros so that inadvertant callers can bail. In a previous Digest there was an article by someone who was worried that by simply dialing a 900 number and then instantly hanging up a charge would appear on the bill. Even if there is no "chicken exit", a 900 call must supervise just like any other for billing to begin. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@bovine.ati.com | San Jose, CA 95150 | M o o ! [Moderator's Note: But if, as you pointed out earlier, the LEC is not involved at all, with the 900 guys putting a dish on your roof, etc, then *when* does the supervision take place? Who does it? PAT]