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From: haase@meevax.meediv.lanl.gov (HAASE_PETER_K)
Newsgroups: comp.protocols.appletalk
Subject: Re: AppleTalk Phase 2 and FastPath Manager II?
Message-ID: <60623@lanl.gov>
Date: 20 Aug 90 20:17:42 GMT
References: MacMS.18471.25089.morgan@jessica.stanford.edu> <2167@cernvax.UUCP> <1990Aug10.181415.4487@bnrgate.bnr.ca>
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In article <1990Aug10.181415.4487@bnrgate.bnr.ca>, bschmidt@bnr.ca
(Ben Schmidt) writes...> 
>> Have you, Bob, been receiving special treatment?
>> 
>> Is the atlantic an uncrossable barrier?
> 
>I too was inspired by Bob's posting to immediately drop Shiva an e-mail at 
>tech@shiva.com, encouraging them to post updates, if not on an Internet 
>accessible FTP server, at least on AppleLink as Novell did (that's where I 
>got FastPath Mgr 5.1.3 - from the Novell folder).  We followed it up with a
>2nd e-mail asking a question.

> 
>We also have not received a response.
> 
Don't hold your breath......The support for the Fastpath went down the
Tubes since Shiva took it over. And don't expect them to do us all a
favor and put updates on a server. I just forked out $85.00 for the 
new version of Fastpath Manager. In the meantime after I upgraded
I cannot route IP through the Fastpath anymore but I can route 
Appletalk Packets. I called them numerous times and sent E-mail and
even told them what error messages I got in the Error Log and they
still can't figure it out. All they do is tell you to try this and
that which is all nonsensical baloney.........Then they say " We are
checking with or engineers and we will get back with you.....so in 
the meantime I am waiting....waiting.......waiting......waiting....
.......Yawn.......did I get a call from Shiva?........waiting......
waiting...........Do I have any E-mail from Shiva?.....waiting........
waiting...waiting.....................................................
..................................(_) Bit bucket black hole..........
Knock Knock......Is there anyone home?

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      Peter K. Haase				haase@meediv.lanl.gov
			(505) 667-2684
                Los Alamos National Laboratory (LANL)