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From: kevin@cmi.com (Kevin Hegg)
Newsgroups: comp.protocols.appletalk
Subject: Re: Hayes Interbridge
Message-ID: <4081@etsu.CMI.COM>
Date: 27 Aug 90 20:53:07 GMT
Sender: news@etsu.CMI.COM
Organization: EDS Corp - Center for Machine Intelligence
Lines: 13
References:<1990Aug24.205132.25937@swbatl.sbc.com> <1990Aug27.144625.5334@bnrgate.bnr.ca>

We have been using Hayes Interbridges for some time now.  They only 
support Phase I.  Under normal Phase I traffic they work just fine.  Now 
that we are getting more products that require Phase II we are 
experiencing problems.  We sent away for the upgrade to make the 
Interbridges support Phase II, but Hayes is telling us that they have a 
two month backlog (coupled with internal beaurocracy it translates into a 
four month wait).  Generally, I have no problem with Hayes' products, but 
their customer service is lousy.  I agree with the advice given earlier.  
If the Interbridge isn't the lastest version, then don't buy it.

Kevin Hegg, EDS Corp - Center for Machine Intelligence
2001 Commonwealth Blvd., Ann Arbor, Michigan 48105
Phone:   (313) 995-0900  Internet: kevin@cmi.com    Applelink: D5990