Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!noose.ecn.purdue.edu!mentor.cc.purdue.edu!hutsonda
From: hutsonda@mentor.cc.purdue.edu (Dwayne Hutson)
Newsgroups: comp.sys.amiga
Subject: Lattice Upgrade
Keywords: Question about Lattice Support...
Message-ID: <13240@mentor.cc.purdue.edu>
Date: 23 Aug 90 01:56:07 GMT
Organization: Purdue University
Lines: 19

I have to wonder where my money went to when I purchased the Lattice
product.  I have enjoyed the use I have gotten from the Lattice compiler,
but I distinctly remember a Lattice salesman tell me at the AmiExpo in
August of '89 that any upgrade that was 5.x would be free.  He said only
major releases which would have a new number such as 6.x would cost the
customer money.  This is one reason I chose Lattice over Aztec.
What has happened?  I supported and wrote in Lattice's defense when they
were recieving negative comments last update, over the mixup of the 5.4
upgrade.  Now I am wondering if I should have said anything at all.
Is there no longer real customer support anymore.  I mean it really isn't
support if you have to pay a good percentage of the cost of the original
itself.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+ Dwayne (Tony) Hutson    +++    Phoenix Commodore Computer Group        +
+ Vice President of PCCG  +++    Indianapolis, IN                        +
+                         +++                                            +
+                         +++    hutsonda@mentor.cc.purdue.edu           +
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++