Path: utzoo!attcan!telly!robohack!hybrid!becker!cbmtor!sjorr
From: sjorr@cbmtor.UUCP (Stephen Orr)
Newsgroups: comp.sys.amiga
Subject: Re: Lattice Upgrade
Keywords: Question about Lattice Support...
Message-ID: <274@cbmtor.UUCP>
Date: 25 Aug 90 14:26:48 GMT
References: <13240@mentor.cc.purdue.edu>
Reply-To: sjorr@cbmtor.UUCP (Stephen Orr)
Distribution: na
Organization: Commodore Business Machines (CANADA)
Lines: 48

In article <13240@mentor.cc.purdue.edu> you write:
>I have to wonder where my money went to when I purchased the Lattice
>product.  I have enjoyed the use I have gotten from the Lattice compiler,
>but I distinctly remember a Lattice salesman tell me at the AmiExpo in
>August of '89 that any upgrade that was 5.x would be free.  He said only
>major releases which would have a new number such as 6.x would cost the
>customer money.

This is a major release (I talked directly to SAS), not only have they
made many changes to the compiler/utilities, but they have also changed
companies, will be sending you 6 disks (NOT PATCHES), and new pages for
your manual. If you want you can argue that SAS should have called this
6.0, but the number is just a technicallity.

>This is one reason I chose Lattice over Aztec.
>What has happened?  I supported and wrote in Lattice's defense when they
>were recieving negative comments last update, over the mixup of the 5.4
>upgrade.

The last version of Lattice was 5.04, not 5.4, the new version is 5.1

>Now I am wondering if I should have said anything at all.
>Is there no longer real customer support anymore.  I mean it really isn't
>support if you have to pay a good percentage of the cost of the original
>itself.

My father, a graphic designer who uses Mac products, was just asked to pay
over $300 for an upgrade to QuarkXPress (a DTP package), and there new code
PREVENTS more than one version of the code running on an AppleTalk network.
They now FORCE you to buy several copies if you have several machines. No
site licensing even. Stop complaining Lattice...now SAS has done a good
job for the Ami.
>
>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>+ Dwayne (Tony) Hutson    +++    Phoenix Commodore Computer Group        +
>+ Vice President of PCCG  +++    Indianapolis, IN                        +
>+                         +++                                            +
>+                         +++    hutsonda@mentor.cc.purdue.edu           +
>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

							Stephen Orr
							SandIsoft
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I have nothing to do with Commodore Canada  my opinions are those of my
employer...ie: I'm self employed.
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