Path: utzoo!attcan!uunet!cs.utexas.edu!usc!zaphod.mps.ohio-state.edu!mips!pacbell.com!pacbell!att!cbnewsc!psfales
From: psfales@cbnewsc.att.com (Peter Fales)
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: Anyone dealt with TREDEX?
Message-ID: <1990Aug20.011134.10663@cbnewsc.att.com>
Date: 20 Aug 90 01:11:34 GMT
References: <14669@shlump.nac.dec.com>
Distribution: na
Organization: AT&T Bell Laboratories
Lines: 32

In article <14669@shlump.nac.dec.com>, alpert@chovax.enet.dec.com writes:
> 
> However, a company called Tredex in California is advertising
> several "real" 386 boxes with VGA in this price range.  
...
> What is the catch here?  Has anyone out there dealt with
> this company and/or purchased one of these machines?

I had a bad experience with Tredex (which may be an isolated instance, but
has definitely made me leery of dealing with them again).  I purchased
a laptop computer and modem.  When I received the computer, the packing
list indicated that the modem had been shipped, but I did not receive
it.  Since there was no room for it in the computer box, I waited a couple
of days to see if it had been shipped separately.

The upshot of all this was that it took many phone calls, numerous letters,
several months, and a lot of hassle before I finally got the modem.  First
Tredex kept telling me that it was shipped separately and I should just 
wait for it.  After that story got too old to be credible they started
telling me that UPS must have lost it in the original shipment and that
they were filing a claim for damages.  UPS took the position that since
the materials appeared undamaged that they were not responsible.  I still
don't know how it was worked out except that the modem finally showed up
one day.

I have been happy with both the modem and the computer since then.

-- 
Peter Fales			AT&T, Room 5B-420
N9IYJ            		2000 N. Naperville Rd.
UUCP:	...att!ihlpb!psfales	Naperville, IL 60566
Domain: psfales@ihlpb.att.com	work:	(708) 979-8031