Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!uc!uh.msc.umn.edu!souka From: souka@uh.msc.umn.edu (Omar Souka) Newsgroups: comp.sys.mac.hardware Subject: Quantum Hard Drives Message-ID: <2400@uc.msc.umn.edu> Date: 20 Aug 90 19:29:20 GMT Sender: news@uc.msc.umn.edu Reply-To: souka@msc.edu Organization: Minnesota Supercomputer Center Lines: 11 I had the PROM on my 80 meg Quantum replaced about two months ago and I am VERY disappointed with the current performance of my drive. The drive decides to exercise the heads every couple of minutes. During this "exercise" period, the noise is tremendous and the disk access is about 10 times slower than normal. The Apple dealer said that this would go away in a month. Now the question -- If I bitch and moan to my dealer, is there any chance of getting a new drive? The current status is not acceptable! Any other options? (I don't want to buy a new drive) Omar Souka souka@msc.edu