Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!rice!uw-beaver!cornell!vax5!pv9y
From: pv9y@vax5.cit.cornell.edu
Newsgroups: comp.sys.mac.hardware
Subject: Re: Deskwriter INK
Message-ID: <5122.26d113ed@vax5.cit.cornell.edu>
Date: 21 Aug 90 14:58:53 GMT
References: <1990Aug17.165342.29750@granite.cr.bull.com>
Distribution: na,comp
Lines: 35

In article <1990Aug17.165342.29750@granite.cr.bull.com>, silverio@granite.cr.bull.com (Brian D. Silverio) writes:
Some group at Macworld (can't find the blurb now) had a refill package
(syringe and all) and claimed that when they released it in a few
weeks they would have water-fast ink. Even if they don't get the
water-fast ink done, the price on the refill was quite good- list
price was $12.95 and they expected it to be discounted into the $9
range. It made refilling an option, whereas before it was the sort of
thing you didn't necessarily want to mess with unless you knew what
you were doing.

Adam


> At Macworld in Boston I went to the HP booth and asked about the
> rumored water-fast ink.  The response was that it would be released
> in early 1991.  Doing some quick math, I then asked if that meant it
> was six months in the future.  The marketing type thought for a moment
> and then replied "Thats correct".  I then pointed out that the ink has
> been six months in the future since I bought my Deskwriter in August
> 1989 and that I was tired of this run around.  He then went into typical
> marketing 101 what-to-say-when-you-dont-know-what-you-are-talking-about 
> drivel, so I left.
> 
> The bottom line seems to be that HP does listen.  However, instead of
> reacting to customer requests they concoct lies to tell to keep the 
> noise level down. 
> 
> 
> ---
> Neither my employer or I are authorized to speak for each other.
-- 
Adam C. Engst                                pv9y@vax5.cit.cornell.edu   
----------------------------------------------------------------------          
"I ain't worried and I ain't scurried and I'm having a good time"               
                                                           -Paul Simon