Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!n8emr!cmhgate!p2.f200.n226.z1.FIDONET.ORG!Adam.Frix From: Adam.Frix@p2.f200.n226.z1.FIDONET.ORG (Adam Frix) Newsgroups: comp.sys.mac.misc Subject: Re: Low cost Mac's ? Message-ID: <66966.26D14DE3@cmhgate.FIDONET.ORG> Date: 18 Aug 90 18:00:54 GMT Sender: ufgate@cmhgate.FIDONET.ORG (newsout1.26) Organization: FidoNet node 1:226/200.2 - Aurora Borealis, Gahanna OH Lines: 38 Jim Gaynor writes in a message on 08/16/90 at 12:38:50 ... JG> Poor guy. I'm in Columbus, Ohio. MicroCenter, the JG> largest local retailer, is asking close to what you've just JG> said. But Heath-Zenith runs a little store out on the NE side JG> of Columbus, and it's probably one of the best-kept secrets JG> of retail computing in the city. The best prices (including JG> the $899 Plus), best service department in the MidWest (rated JG> as such), and knowledgable salespeople . Authorized JG> dealers, even. Great store. I'll quarrel with you on the "knowledgeable salespeople" issue, Jim, but will double your enthusiasm for Heath-Zenith's service department here in Columbus. I am utterly astounded what can happen when people run a store with a little common sense and the desire to make money. The combination of those two attributes is deadly--it creates happy customers! I'm pretty sure Micro Center has investigated this, and considers the above combination pretty much the same as poison gas... Heath-Zenith's service is not to be believed. I had a problem with my Plus, took it in at lunch, and waited--and walked away an hour later with the screen fixed, voltages adjusted, and the guts cleaned out. I also actually watched the service manager clean, very thoroughly, a mouse from a 128K, a mouse which was being used on that same machine upgraded to a Plus. Yes, the feet were worn, yes, the insides were mucked up, but rather than insist the customer buy a new mouse at $90, he spends 15 minutes cleaning it up. Anyone in central Ohio should run, not walk, to Heath-Zenith on Morse Rd. Outside of central Ohio, check for your nearest H-Z store and give them a good, hard look. --Adam-- -- Adam Frix via cmhGate - Net 226 fido<=>uucp gateway Col, OH UUCP: ...!osu-cis!n8emr!cmhgate!200.2!Adam.Frix INET: Adam.Frix@p2.f200.n226.z1.FIDONET.ORG