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From: jmann@angmar.sw.stratus.com (Jim Mann)
Newsgroups: comp.os.msdos.programmer,comp.windows.ms
Subject: Re: Microsoft Support (or lack of)
Message-ID: <2104@lectroid.sw.stratus.com>
Date: 24 Aug 90 13:14:15 GMT
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Reply-To: jmann@angmar.sw.stratus.com (Jim Mann)
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I've only needed to talk to Microsoft tech support a couple of times,
and it has worked well. I just called the phone number that is included
in the manual.

A coworker of mine has used Microsoft tech support, perhaps more than I have. 
She also never had trouble reaching a real person. (She did have a bit of
trouble trying to reach someone who really knew enough about the advanced
features of Word to help her with her problem, but that's a different
issue.)

Jim
jmann@es.stratus.com