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From: wally+@andrew.cmu.edu (Wallace Colyer)
Newsgroups: comp.dcom.telecom
Subject: Re: Make Sprint Put it in Writing!
Message-ID: <11405@accuvax.nwu.edu>
Date: 27 Aug 90 14:41:35 GMT
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X-Telecom-Digest: Volume 10, Issue 600, Message 4 of 9


Excerpts from netnews.comp.dcom.telecom: 25-Aug-90 Make Sprint Put it
in Writing! Fubar@polyslo.CalPoly.ED (2366)

> So, according to the salesman, I can expect it. The "in writing," that is,
> in 14 to 21 days.

Well it looks like you made an impression.  I am a US-Sprint customer
and called Customer Support this evening.  After a couple minute wait
for an available agent I explained what I wanted.  The agent, who did
not act surprised, asked for my phone number, put me on hold to lookup
my account information, then explained that in 14 days I would receive
the information.  Then she attempted to sell me on an additional
US-Sprint service.

I guess that leaves them about ten days to figure out what they are
going to say and get it aproved since it appears they were not
prepared.


Wallace