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From: David Tamkin <dattier@ddsw1.mcs.com>
Newsgroups: comp.dcom.telecom
Subject: Re: Intercept Recordings
Message-ID: <11509@accuvax.nwu.edu>
Date: 29 Aug 90 16:05:16 GMT
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X-Telecom-Digest: Volume 10, Issue 607, Message 5 of 11


Roy Silvernail wrote in Volume 10, Issue 603:

| I happened upon a very unusual intercept recording today. In typical,
| slightly halting sampled speech, it said "The number you have reached,
| xxx-xxxx, has been disconnected. Calls are being taken on xxx-xxxx."

| I'm used to "The number has been changed ...", but have never heard
| this particular version before. Any ideas what it means by "Calls are
| being taken on xxx-xxxx"? 

"The number has been changed" means that the same customer has new
service on a different number (usually at a new location).  "Calls are
being taken at" (or "on" as you heard it) means that the party called
no longer has telephone service (or temporarily doesn't have service,
but then the recording would have been "is out of service" rather than
"has been disconnected") and that calls are being taken at some other
number that was already in service before the number you dialed was
disconnected.

For example, a person dies and calls are being taken at the number of
a surviving relative who already had a phone; a business shuts down
and calls are being taken at the number of a former competitor who
will now be taking care of the clients (or at the home number of the
retired proprietor); a residential customer moves in with someone else
and henceforth receives calls on the other person's existing number;
or somebody with a twelve-line hunt group cuts it down to eight lines
(and the "calls are being taken" recording intercepts calls dialed
directly into the four disconnected trunks, referring people to the
number at the start of the hunt group).

The easiest way to put it is that "has been changed" means that a new
telephone number has replaced the old one; "calls are being taken"
means that the service was merged into service on another number that
was already in use.


David Tamkin  Box 7002  Des Plaines IL  60018-7002  708 518 6769  312 693 0591
MCI Mail: 426-1818  GEnie: D.W.TAMKIN  CIS: 73720,1570   dattier@ddsw1.mcs.com