Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: la063249@zach.fit.edu (Bill Huttig) Newsgroups: comp.dcom.telecom Subject: Re: Getting Action on Wrong Numbers Message-ID: <11574@accuvax.nwu.edu> Date: 31 Aug 90 15:59:01 GMT Sender: news@accuvax.nwu.edu Reply-To: Bill Huttig Organization: Florida Institute of Technology, ACS, Melbourne, FL Lines: 29 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 611, Message 2 of 11 In article <11518@accuvax.nwu.edu> csense!ka3ttu@uunet.uu.net (James Van Houten - KA3TTU) writes: >I called and after waiting in queue for about two minutes I asked the >Operator for our little old friend and the Operator said Quote "Please >stop calling here." It appears that they are getting plenty of >calls!! Hope this helps our distant friend!! But what did the operator do that was bad? It wasn't her fault that the number was mis-printed? Why make the poor operator mad? You should ask for the bozo who wouldn't change the form, and when he answers ask for the 'old friend'. (Just think what it would like to be that operator). Bill [Moderator's Note: Please recall the original report. When Irnalee first reported the problem, it was the operator who *refused* to put her through to anyone -- even her own supervisor! The operator of all people should have known the importance of having numbers correctly published. Irnalee had to call various times before finally the operator put her through to someone who at least would deal with the problem, even if the way they dealt with it was to toss it back at Irnalee to worry about. That is what the operator did that was 'bad'. It was not her fault the listing was wrong, but she made no effort to correct the problem either. PAT]