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From: BRUCE@ccavax.camb.com (Barton F. Bruce)
Newsgroups: comp.dcom.telecom
Subject: Re: Help with Call Blocking on a Meridian SL-1
Message-ID: <11674@accuvax.nwu.edu>
Date: 4 Sep 90 06:32:45 GMT
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In article <11659@accuvax.nwu.edu>, root@joymrmn.UUCP (Marcel D.
Mongeon) writes:

> One problem that I have is that I would also like the SL-1 to 
> inform the front desk area when 911 has been dialled.  

The PC (that I assume is) monitoring the SMDR port might be able to
also notice 911 calls and give special notice of any desired sort, but
it would be after the call is completed and logged. Still it would
generally be before the Police/Fire/Ambulance truck arrives. 


[Moderator's Note: An interesting aspect of some 911 tariffs is a
provision that a 'responsible' subscriber with a recognized security
force of his own, i.e. a university or medical center complex,
occupying hundreds of acres, or several city blocks can have 911 calls
from within the subscriber's premises routed to his own security or
police force. Typically, the subscriber will have centrex service,
occupying all, or most of an exchange. Panic calls to 911 are routed
by the CO to the proper office within the institution. Not all 911
tariffs are written to provide this, and the municipal police/fire
agencies generally resist this unless they have a *very good* working
relationship with the private force. Sometimes telco has to write the
tariff after the fact, once the subscriber and the local police have
a working agreement. It cannot be implemented without local police and
fire approval.  

For example, the University of Chicago Police are fully sworn officers
of the law. Their authority is equal to that of a police officer of
the city of Chicago within the geographic limits of the UC campus.
Chicago police monitor the UC Police radio frequency and vice versa. A
call from a security 'hotline' phone to campus police can be 'patched'
immediatly to the city with a button on the dispatcher's console. As
he is talking to the caller and learns the address is outside their
immediate jurisdiction, he already has the Chicago PD en route.  UC is
surrounded by a crummy neighborhood on three sides. A call of 'a woman
screaming for help', a report of shots fired, or an officer needs
assistance brings help from both forces in a minute. PAT]