Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!udel!mmdf From: BARRETT@owl.ecil.iastate.edu (Marc Barrett) Newsgroups: comp.sys.amiga Subject: Re: Commodore gets serious? You judge. Message-ID: <29164@nigel.ee.udel.edu> Date: 1 Sep 90 02:08:34 GMT Sender: mmdf@ee.udel.edu Lines: 47 In message <15500060@ux1.cso.uiuc.edu> writes: > As of August 1st, 1990, all Amiga 500's, A590 hard drives, A1011 external >floppy drives, and 1581 floppy drives, C64's, and 1541-II disk drives will be >shipped with a factory seal on the units' seam. The seal is silver metallic >with black lettering. Authorized service centers have also been sent silver >labels with RED letters, all tracked, for installation after warranty service >is completed. Dealers can get them by signature, but only 25 at a time for >tracking purposes. > >"IF ANY CUSTOMER BRINGS A MACHINE IN WITH A WARRANTY SEAL BROKEN OR TAMPERED >WITH, THE MACHINE IS NO LONGER COVERED UNDER WARRANTY." > >Bottom line: If you buy a machine and want to expand the memory INSIDE the >unit [note: this only is referring to the products listed above, not the A2000 >or A3000 - Lionel], GO TO YOUR DEALER!!! If you do it, and the machine breaks >within that first year, you just paid for the repair bill!! BUYER BEWARE! > >[end of excerpt] > >< Lionel *FLAME ON* This is a positively stupid policy. What is the good in having a system with slots if they cannot be used? Apple had a similar policy with respect to the MAC when it was first released, and received a LOT of (deserved) flack for it. They then realized their mistake and stopped using this policy. Unfortunately, Commodore is too stupid to see the mistakes of other companies such as Apple and not make the same mistakes themselves. With a policy like this, Commodore might as well not manufacture A3000s or A2000s, because they will not sell. This policy, combined with Commodore's totally-wimpy one-year warranty (most PC clone and workstation manufacturers have a warranty of at least three years), and the fact that 33Mhz 386 clones are available for less than the educational price of the A3000/16, will cause a lot of people to give up on Commodore altogether. Commodore is not in a position to make mistakes like this. This will hurt Commodore in a big way if they insist on continuing this policy. FLAME OFF -MB-