Path: utzoo!dciem!nrcaer!sce!cognos!stewartw
From: stewartw@cognos.UUCP (Stewart Winter)
Newsgroups: comp.sys.amiga
Subject: Re: GO AMIGO - mail order
Message-ID: <8750@cognos.UUCP>
Date: 30 Aug 90 21:51:35 GMT
References: <1990Aug23.152603.12691@herald.usask.ca> <1990Aug24.182028.14416@cunixf.cc.columbia.edu>
Reply-To: stewartw@cognos.UUCP (Stewart Winter)
Organization: Cognos Inc., Ottawa, Canada
Lines: 30

In article <1990Aug24.182028.14416@cunixf.cc.columbia.edu> es1@cunixb.cc.columbia.edu (Ethan Solomita) writes:
>In article <1990Aug23.152603.12691@herald.usask.ca> hardie@herald.usask.ca (Peter Hardie) writes:
>>
>>After being put on hold several times I finally
>>got through to GO AMIGO (this is a long distance call from SASK,CANADA
>>to California! )and they said to mail the board back (giving me a Returned

>	First, they have an 800 number. Have some patience. I am
>usually put on hold too but never for more than 2-3 minutes.

    GO AMIGO does not provide an 800 number for Canada.  He is calling
from Saskatchewan CANADA.  In any case, I thought their 800 number was
for sales only, not service/problems.  His only option is to pay for
the call (at non-domestic rates).

    I too have had problems with US-based mail-order companies that
the Americans seem to have no trouble dealing with.  Perhaps they use
a different staff to handle their foreign calls or perhaps they are
more indifferent to problems encountered by foreigners.  The only two
companies that I have had success with are LightSpeed (which is not
around anymore), and Safe Harbour.




-- 
Stewart Winter                Cognos Incorporated   S-mail: P.O. Box 9707
VOICE: (613) 738-1338 x3830   FAX: (613) 738-0002           3755 Riverside Drive
UUCP: uunet!cognos!stewartw                                 Ottawa, Ontario
The bird for the day is .... African Grey                   CANADA  K1G 3Z4