Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!xylogics!transfer!lectroid!jjmhome!zinn!kboutin
From: kboutin@zinn.MV.COM (Kurt Boutin)
Newsgroups: comp.sys.apple2
Subject: Re: Ultima VI...sigh...
Keywords: Origin, evaluation, pessimism
Message-ID: <896@zinn.MV.COM>
Date: 31 Aug 90 13:53:12 GMT
References: <661@servio.UUCP>
Reply-To: kboutin@zinn.MV.COM (Kurt Boutin)
Organization: Zinn Computer Co., Litchfield NH
Lines: 18

I feel that I MUST comment here.  DO NOT get your hopes up for any type of
Apple // support from Origin.  Letter writing will most likely not get ANY
kind of positive response save the form letter.  As one who has worked at 
Origin (I was in testing and Customer support for 2 years), I know how the
management works and once they make a decision (which they already have), 
there is no turning back.  You see, they see it this way:
   "We made a decision.  If we change our minds, then it will look like we
didn't know what we were talking about.  We don't want to be embarassed."

All I can say, is trust me.  Save your stamps for a company that cares about 
its customers.

Kurt

-- 
Kurt Boutin

"Is that your real nose?"