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From: langdon@cbnewse.att.com (langdon.e.alger)
Newsgroups: comp.sys.mac.misc,comp.sys.mac.hardware
Subject: Re: Jasmine repairs?  Anybody?
Message-ID: <1990Aug28.150727.11343@cbnewse.att.com>
Date: 28 Aug 90 15:07:27 GMT
References: <4919.26b497a4@vax5.cit.cornell.edu>
Distribution: comp
Organization: AT&T Bell Laboratories
Lines: 15

From article <4919.26b497a4@vax5.cit.cornell.edu>, by hu8@vax5.cit.cornell.edu:
> Are there any independent places where one can get a Jasmine DirectDrive
> repaired? (Rodime mechansim)  Some people have apparantly been able to
> get in touch with Jasmine, but I've never been able to get through on the
> phone.  (I'd obviously like to get it working as soon as possible and as
> inexpensively as possible.)  Any help on this matter is appreciated.

I dunno about independent places where you can get it repaired, but my 80
MB DirectDrive's CC died about a month ago, and I got through to them (with
a bit of perseverance) without too much trouble.  They replaced everything
(CC, platter) & actually got it finished in about 3 weeks...as opposed to
the 2 month turn-around time they mentioned originally.

I'd suggest that you just keep trying; the direct number to service is
415-282-9555.  Good luck!