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From: Joe.Chamberlain@f140.n150.z1.fidonet.org (Joe Chamberlain)
Newsgroups: misc.handicap
Subject: Re: real world
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Date: 28 Aug 90 01:00:20 GMT
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 JS> Problem #1  People don't read the data they are handed.   
 JS> #2 those that
 JS> do don't ask questions until it is often to late.

        I think these are the two key factors.  All the
information flowing in that first interview is overwhelming.  In
addition, afterwards the client is enjoyed about thhe possible
help or discouraged because of the lack of help.

                                -=joe=-

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