Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!zaphod.mps.ohio-state.edu!math.lsa.umich.edu!rphroy!rcsrlh!rhaar
From: rhaar@rcsrlh.tmc.edu (Bob Haar CS50)
Newsgroups: sci.electronics
Subject: Re: Sony, are you listening?
Keywords: Sony, TV, volume, headphones
Message-ID: <32332@rphroy.UUCP>
Date: 27 Aug 90 16:57:31 GMT
References: <59154@bbn.BBN.COM>
Sender: news@rphroy.UUCP
Reply-To: rhaar@rcsrlh.UUCP (Bob Haar CS50)
Organization: GM Research Labs, Warren, MI
Lines: 34

In article <59154@bbn.BBN.COM> sher@BBN.COM (Lawrence D. Sher) writes:
>I have a new Sony Stereo TV (Model 20TX11).  On the back are
>  a) 2 RCA phono plugs labeled "Audio Output (Variable)" for R and L channels
>  b) a "Speaker On/off" switch
>  c) no "Headphones" output

... text deleted

>Sony's customer assistance line ((800) 222 SONY) says "You can't use
>headphones with that TV."  (Hard to believe, isn't it.)
                             ^^^^^^^^^^^^^^^

				why?

You buy a TV set with no headphone jack and expect to be
able to use headphones? Why is this Sony's fault. Seems to
me that you bought the wrong set. That isn't Sony's fault. Did
the salesman tell you that you could plug headphones into it?
If so, then you have a valid complaint against the store, but
not Sony. 

They output on the "audio" jacks is designed to be suitable for
input to a sterio amplifier so that you can the better sound
quality that is possible by using the speakers in one's standard
stereo system. For many people (including me), a stereo TV is
a waste without this capability. I think that Sony understands
the market pretty well and decided that few people would wish
to use headphones unless they also had a stereo system.

--
	Bob Haar   CSNET: HAAR@GMR.COM  UUCP: uunet!edsews!rphroy!rcsac1!rhaar
	Computer Science Dept., G.M. Research Laboratories
DISCLAIMER: Unless indicated otherwise, everything in this note is
personal opinion, not an official statement of General Motors Corp.