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From: bossert@Thalatta.COM (John Bossert)
Newsgroups: comp.databases
Subject: Oracle Support
Keywords: Oracle Application Foundation, Support, Suns
Message-ID: <5655@thebes.Thalatta.COM>
Date: 6 Sep 90 13:56:45 GMT
Distribution: na
Organization: Thalatta Corporation, Bellevue WA
Lines: 20

A few days ago, our system manager posted a note complaining
about some problems installing Oracle's Application Foundation
product on our Sun network.

Well, there was a slight communication breakdown between our DBA
and system manager, in that Oracle technical support has been
working with our DBA to resolve the problem. This has extended
to our being given a direct line to an Oracle technical support person.

This is particularly generous of Oracle in that we are using a loaner
copy of their software which they provided us to help us support one
of our Oracle clients.

In summary, Oracle is doing a "above-board" job of supporting us, and
we're very appreciative.

-- 

In-Real-Life: John Bossert, Thalatta Corporation, (+1 206 455 9838)
Domain: bossert@Thalatta.COM   Path: ...!sun!sunup!thebes!bossert