Xref: utzoo comp.dcom.lans:5912 misc.wanted:11163 Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!elroy.jpl.nasa.gov!aero!usasoc.soc.mil!aroth From: aroth@usasoc.soc.mil (Andrew Roth) Newsgroups: comp.dcom.lans,misc.wanted Subject: Maintenance Information Message-ID: <1990Sep12.210447.26822@usasoc.soc.mil> Date: 12 Sep 90 21:04:47 GMT Organization: SOFNET Lines: 17 We are examining maintenance effort associated with sustaining LANs of PC type workstations. Has anyone on the net performed an analysis of the average effort required to maintain their systems per period (such as a month), the average failure rates experience, productivity of technicians, etc.? If you wish to email, I'll summarize. Thanks in advance, Andy Roth Sr. Research Engineer SRI International P.O. Box 70314 Fort Bragg, NC 28307 (919) 436-0950 aroth@usasoc.soc.mil