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From: motcid!horwath@uunet.uu.net (George Horwath)
Newsgroups: comp.dcom.telecom
Subject: Re: Call Detail Recording
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Date: 6 Sep 90 13:27:37 GMT
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X-Telecom-Digest: Volume 10, Issue 625, Message 2 of 13


I always get a good laugh out of these postings describing surprise
and/or outrage on the amount of "detail" captured by call detail
recording on PBXs. The last time I worked on a PBX's SMDR was seven
years ago and the only thing that limited the amount of information
captured was what the customer was willing to pay for a program
change. The hardware capability is there to collect every digit you
dial from when you go off hook 'til on hook. Doesn't matter if you get
answer, dial "#", or whatever. Just a matter of writing the software
to do it and getting someone to pay for it!

To start another thread - I hope no one out there believes those ads
in the back of {Popular Science} or other such mags.  You know, the
ones that sell a device that turns on a red light when your phone is
"tapped".


George Horwath              |    Cellular Infrastructure Division         
 ...uunet!motcid!horwath    |    Motorola, Inc.
                            |    Arlington Heights, IL
      Of course I speak for myself, not my employer...