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From: jhf@cblpe.att.com (Jeffri H Frontz)
Newsgroups: comp.dcom.telecom
Subject: Re: SMDR's and Credit Card Calls
Message-ID: <12022@accuvax.nwu.edu>
Date: 10 Sep 90 14:59:44 GMT
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X-Telecom-Digest: Volume 10, Issue 637, Message 3 of 11


In article <11905@accuvax.nwu.edu> you write:

>Of more concern to me is what happens to an SMDR printout AFTER the
>hotel (or who/whatever) is no longer interested in it.  Is it treated
>as the sensitive information it is (and shredded or incinerated), or
>do they just toss it into the dumpster and leave it waiting for the
>next pair of prying eyes to come along?  (I have this nasty feeling
>that the latter is all-too-common.)

My sister works part-time as at the front desk of a local hotel.  A
few weeks ago, her manager was approached at work by someone claiming
to be a law enforcement agent who wanted to see the telephone log for
a particular room.  The manager was about to hand the info over to the
supposed cop (who produced neither a badge, ID card, nor search
warrant) when my sister interdicted and said that it was certainly
unethical and probably illegal to do so.  The supposed cop tried to
bully them into giving out the info ("We can go to the grand jury and
get a warrant" and "Don't you realize that the people in that room are
selling drugs to children?") but my sister was adamant (her manager is
apparently a bit slow ;-) and insisted that they would have to call
the corporate lawyers before doing so.

My sister is, I'm sure, rather unusual when it comes to desk clerks.
Thus, if you're concerned about a list of your calls falling into the
wrong hands, I'd suggest using a pay phone.


Jeff Frontz                    Work:  +1 614 860 2797
AT&T-Bell Labs (CB 1C-356)     Cornet:       353-2797
att!jeff.frontz                jeff.frontz@att.com