Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: roeber@portia.caltech.edu (Roeber, Frederick) Newsgroups: comp.dcom.telecom Subject: Re: Calling 800 Numbers From Europe Message-ID: <12052@accuvax.nwu.edu> Date: 13 Sep 90 02:30:53 GMT Sender: news@accuvax.nwu.edu Reply-To: roeber@portia.caltech.edu Organization: California Institute of Technology, on loan to CERN Lines: 23 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 638, Message 4 of 13 ballerup@diku.dk (Per Gotterup), roeber@portia.caltech.edu (Frederick Roeber), and knop@duteca.tudelft.nl (P. Knoppers) tell us that 800 numbers don't work from the Netherlands, Switzerland, or Denmark (respectively), with the national PTTs often having the attitude, "If we can't make money off of it, you can't do it." I should point out also that I offered to pay for the call myself (I'm the one in Switzerland), but the operator said it was totally impossible. I was trying to call Citibank VISA/MC, at the customer service number they put on their bills. Since they have now started printing on my bills a 619 number, with instructions to call collect, I rather doubt they wanted their 800 number restricted to NA. On the other hand, information in the U.S. was free. << Frederick G.M. Roeber >> roeber@caltech.edu or | Bat. 864, 2-A18 | Disclaimer: Are you kidding? If roeber@caltech.bitnet | CERN, SL Div. | more people shared my opinions, the +41 22 767 53 73 | Geneva, Switz. | world would be a much happier place!