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From: lcp@uhifa.ifa.hawaii.edu (Lisa Paton)
Newsgroups: comp.sys.ibm.pc.misc,comp.misc
Subject: Re: Packard Bell doesn't really exist (long)
Message-ID: <9240@uhccux.uhcc.Hawaii.Edu>
Date: 6 Sep 90 23:22:26 GMT
References: <1990Sep6.154721.12322@iwarp.intel.com>
Sender: news@uhccux.uhcc.Hawaii.Edu
Reply-To: lcp@uhifa.ifa.hawaii.edu (Lisa Paton)
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Organization: Institute For Astronomy, Hawaii
Lines: 42



In article <1990Sep6.154721.12322@iwarp.intel.com>,
dwight@iwarpk0.intel.com (Dwight McDuffee) writes:
> 
> 
> This is posted for a friend.  Please respond to the net or to Duane at
> dlundste@ncube.com.
> 
> 
> If you now own a Packard Bell computer or if you are considering
> purchasing one, read this first.  This is an actual experience.
> Hopefully, you won't experience the same.
> 
  [stuff deleted]

> 1.  Have you gotten any better response from Packard Bell than I have?
> Is this a one-time (or two-time, I guess) problem?  Has anyone gotten
> good service from Packard Bell?
> 

I'm sorry to tell you this, but at LEAST 50% of the computer related companies
I deal with handle customer service exactly as you've described it.  I don't
expect anything else from them anymore.  I currently maintain a couple of
Packard Bell machines (all out of warrenty) but haven't had your type of
problems, so I can't comment on them.

> 
> Thanks for listening.  Any discussion on this topic is appreciated.
> Please post to this newsgroup so that everyone can share the news.
> 
> Duane S. Lundsten
> dlundste@ncube.com


Lisa

The revolution will not be televised
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	Lisa Paton				snail: 2680 Woodlawn Dr.
	lcp@galileo.ifa.hawaii.edu		       Honolulu, HI 96816
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