Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!usc!zaphod.mps.ohio-state.edu!wuarchive!decwrl!adobe!lemery
From: lemery@adobe.com (David Lemery)
Newsgroups: comp.sys.mac.hardware
Subject: Predatory Pricing Practices
Message-ID: <6441@adobe.UUCP>
Date: 12 Sep 90 23:35:25 GMT
Sender: news@adobe.COM
Reply-To: lemery@adobe.COM ()
Distribution: usa
Organization: Adobe Systems Incorporated, Mountain View
Lines: 32

If you don't want to read about someone whining about repair prices on
Apple computers, hit 'K' now.

The power supply on my MAC II died. I tested the batteries and the
fuses in the power supply and they were fine.

I took the computer to Fry's, a local electronics supermarket. They
confirmed that my power supply was dead, but since they are not an
authorized Apple repair center, they couldn't repair it. They were
very helpful, and of course, didn't no charge me anything. 

I took it to Computer One which is an authorized Apple repair center.

$279 EXCHANGE!! and minimum charge of 1 hour at $55.

$279 EXCHANGE. Just because you have someone by the balls, 
you don't have to squeeze.

Sell me the power supply and let me install it. Not on your life.
Got to have that hour of service time. 

Okay, enough whining.

What choices does a person have to avoid these kinds of prices for both
parts and service?




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The time for action is past! Now is the time for senseless bickering!
                                       Ashleigh Brilliant