Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!iuvax!silver!boylanr
From: boylanr@silver.ucs.indiana.edu (ross boylan)
Newsgroups: comp.unix.sysv386
Subject: Re: GNU and the issue of support
Message-ID: <57679@iuvax.cs.indiana.edu>
Date: 9 Sep 90 23:05:29 GMT
References: <9491@ubc-cs.UUCP>
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rlin@cs.ubc.ca (Robert Lin) writes:

>Is it really true, that a free product like GNU would have no support?
>No customer hand-holding? I wonder. The frustrating thing about the
>present commercial UNIX products is that there are holes, big bugs, that
>nobody really gets around to fix. We wait forever for things to get fixed,
>and nothing ever happens.

Actually, I recently read (amongst all the GNU stuff) that there are 
some companies which will provide support/hand holding for (some of?)
the GNU stuff.  FSF keeps a list, and says they are very pleased
with this development.