Path: utzoo!attcan!uunet!decwrl!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request
From: rich@pro-exchange.cts.com (Rich Sims)
Newsgroups: comp.dcom.telecom
Subject: Re: Make Sprint Put it in Writing!
Message-ID: <12187@accuvax.nwu.edu>
Date: 15 Sep 90 05:57:22 GMT
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In-Reply-To: message from motcid!segal@uunet.uu.net

> Now I'm curious ... has anyone ever asked AT&T to "put it in writing?"

I don't know if anyone has, but AT&T hasn't bought time on national TV
networks to make the offer, either... Sprint has!

> I'd be inclined to believe that AT&T is the one that started blowing
> the smoke, and now Sprint is attempting to blow it back.

I don't think so.  Ignoring, for the moment, the fact that both
companies engage in a serious amount of mud-slinging, Sprint's TV
spots made the flat and unambiguous claim that they would save you
money over AT&T's rates.

AT&T countered by advising people wishing to make the switch to get
that promise in writing.  Seems reasonable to me!  If I claim to be
able to do something, I'd expect to be called upon to prove it, sooner
or later, and the first step in such proof would have to be getting me
to spell out exactly what it is that I'm promising or claiming to be
able to do ... in writing!

If that sort of thing seems unnecessary or unreasonable to you, I've
got a wonderful business proposition I'd love to discuss with you.  :-)

For what it's worth, I tried Sprint ... it was more expensive than
AT&T and the number of connection failures was *significantly* higher.
Admittedly, the cost difference was probably caused by my calling
patterns from down here in the southeast corner of the country out to
the west coast.

BTW - Sprint's new ads say "We WILL put it in writing."  So far, no
one has mentioned being able to get them to do that little thing!