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From: henry@garp.mit.edu (Henry Mensch)
Newsgroups: comp.dcom.telecom
Subject: Sprint Puts It In Writing: On Your Bill!
Message-ID: <12218@accuvax.nwu.edu>
Date: 16 Sep 90 11:54:48 GMT
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X-Telecom-Digest: Volume 10, Issue 651, Message 2 of 9


They did, indeed ... for the WD40 promotion, it took four phone calls
to get them to apply the free hour credit that I 'won' in the promo,
and then four more phone calls to get two "non-recurring" $10 charges
stricken from my account ... not to mention that things stricken from
my account showed up on the next statement because (according to the
Sprint CSR) it may take up to 45 days to appear on the statement.

Right.

That's all the writing I needed to see ... I had hoped things would
have gotten better since I last used Sprint regularly, but I see they
haven't.


# Henry Mensch  /  <henry@garp.mit.edu> /  E40-379 MIT,  Cambridge, MA
# <hmensch@uk.ac.nsfnet-relay> / <henry@tts.lth.se> / <mensch@munnari.oz.au>
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