Path: utzoo!attcan!uunet!world!decwrl!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: judice@sulaco.enet.dec.com (Lou Judice, 908-562-4103 17-Sep-1990 1000) Newsgroups: comp.dcom.telecom Subject: NJ Bell Business Office Problems! Message-ID: <12288@accuvax.nwu.edu> Date: 17 Sep 90 14:07:02 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 35 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 655, Message 1 of 14 Egads! Last Wednesday, I tried to call the local NJ Bell Business Office serving my local exchange (Peapack, NJ). Whether dialing the 800-number, or the direct number, you received the following: Ring, Ring, Ring. Click. Ring. Human Voice: New Jersey Bell Click. Recorded Voice: Please wait for the next available operator. Hangup. I tried this several times on Wednesday. On Thursday I called the NJ Bell Operator. The operator, then her supervisor tried for over 15 minutes to connect. No luck. The supervisor then said she would call repair service. I mentioned that in my humble opinion, it seemed like the call director at the business office was mis-programmed. On Friday - Same Problem. I called the operator again - still NO luck. Today is Monday. Same problem!!!!!!!!!! I envision a room of service representatives at the business office wondering why no one has called for the past four days. Louis J. Judice Digital Equipment Corp. Piscataway, NJ 908.562.4103 judice@sulaco.enet.dec.com