Path: utzoo!attcan!uunet!decwrl!hayes.fai.alaska.edu!accuvax.nwu.edu!nucsrl!telecom-request From: gammal@cam.org (Michael Gammal) Newsgroups: comp.dcom.telecom Subject: Sprint Won't Service Canadian Phones Message-ID: <12297@accuvax.nwu.edu> Date: 17 Sep 90 22:04:19 GMT Sender: news@accuvax.nwu.edu Organization: None Lines: 23 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 655, Message 10 of 14 I found this to be bothersome. I reside in both Canada and the US from time to time, and wanted to subscribe to Sprint. I dialed 1-800-877-4000 and asked to subscribe. They put me on hold for a moment then asked me for information (name, phone, address...etc). I gave them both my American and Canadian numbers, and as soon as the representative heard the Canadian number, he said "that's a Canadian number right?". So I said "yes" and then they became rude saying you can't sign up, you can't make calls from canada, and then hung up on me. Crazy service - trying to discourage me from signing up! This makes no sense at all. Don't they need customers?! - Annoyed to say the least - Michael Gammal Concordia University gammal@Altitude.CAM.ORG