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From: nam2254%dsacg2.dsac.dla.mil@dsac.dla.mil (Tom Ohmer)
Newsgroups: comp.dcom.telecom
Subject: Re: MCI As Slamming King
Message-ID: <12349@accuvax.nwu.edu>
Date: 19 Sep 90 16:45:41 GMT
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 From article <12195@accuvax.nwu.edu>, by 0003829147@mcimail.com
(Sander J. Rabinowitz):

< I had a similar experience with MCI.  For a time, I was making a

So did I.  My apartment-mate got involved in that pyramid company from
Michigan ;-).  They had a `deal' of some kind for him to use MCI.  I
found out about it by accident (apartment-mate never mentioned that he
was changing the LD carrier on *MY* phone.).

I was calling Florida collect and got an answering machine, so I told
the operator "never mind."  She said "Thanks for using MCI."  No big
surprise here, I figured MCI was the called party's carrier, since the
call was collect.  Then I called back direct to leave a message on the
machine and got another MCI thank you.  Wait a minute!  This isn't
right.

I called MCI Customer `Service' and they told me I had requested the
switch.  "No, I did not."  "Aren't you <so-and-so>?"  "No."
Apartment-mate even used own name when changing my service.  Anyway,
after several calls to Ohio Bell, AT&T, and MCI, everything is better
now.  I haven't said anything to apartment-mate and likewise.  I'm
waiting to see. ;-)

< they immediately credited my account (without haggle) for $10, to cover
< the original switchover, plus the switch back to AT&T.

Pleasantly surprisingly did the same for me.  Do they do this so often
that it is handled so casually?

< Given John's latest account of MCI practices---

<< What a slimepit!

<  --- the extra caution is not without merit.

Oh, yeah, I had OBT put a flag on my account allowing future changes
in my service to be made by me in writing ONLY.


Tom Ohmer @ Defense Logistics Agency Systems Automation Center,
            DSAC-AMB, Bldg. 27-6, P.O. Box 1605, Columbus, OH  43216-5002
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