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From: plains!com50.c2s.mn.org!chris@uunet.uu.net (Chris Johnson)
Newsgroups: comp.dcom.telecom
Subject: MCI Slams Me Again
Message-ID: <12350@accuvax.nwu.edu>
Date: 19 Sep 90 20:00:22 GMT
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X-Telecom-Digest: Volume 10, Issue 659, Message 7 of 8


Well, they did it again!

A few years ago, MCI changed my dial 1+ long distance service from
AT&T (my selection) to themselves, against my wishes.  After some
wrangling, and about a year or so, they finally credited my local
phone co. account (U.S. West) with the change order service fees.

The other day, I received a letter in the mail from MCI saying welcome
to MCI's 1+ service.  Wait, I thought, didn't I speak to an MCI
telemarketer a month or so ago, asked to speak with their supervisor,
and explicitly told him NOT TO CHANGE ONE THING?  Yes, in fact I did.

So I dialed the 700-555-4141 number to see who my long distance
carrier really was, and lo-and-behold, it said MCI.

Those jerks told U.S. West to change my service from AT&T to MCI
again, without my permission.  Can you tell that I'm annoyed?

I'm writing MCI a nasty letter, and I'd like to send copies of it to
U.S. West, AT&T and oh, say the attorney general, too.  I can get
addresses for the former and latter easily enough, but which address
for AT&T would be the right one for maximum attention and effectivity?
Maybe I need to send it to several places.

I don't have time for screwing around like this, and I don't like
having to pay someone for something I didn't want.  I want to get
MCI's attention once and for all.  I'd appreciate any suggestions.


   ...Chris Johnson          chris@c2s.mn.org   ..uunet!bungia!com50!chris
 Com Squared Systems, Inc.   St. Paul, MN USA   +1 612 452 9522