Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!uunet!mitel!cunews!ajai From: ajai@sce.carleton.ca (Ajai Sehgal) Newsgroups: comp.os.msdos.programmer Subject: BORLAND TECHNICAL SUPPORT (or lack of) Keywords: borland useless Message-ID: Date: 12 Sep 90 14:57:51 GMT Sender: news@ccs.carleton.ca (news) Organization: Carleton University, Ottawa, Canada Lines: 15 FLAME ON: Yesterday , I tried phoning Borland's so called hotline. After being shunted around my an almost efficient voice messaging system I was put on hold for 30 minutes before deciding that the call to the western U.S. from Ottawa at prime time was going to cost me more than Turbo C++! Wake up Borland, and learn a thing or two form WordPerfect Corp. Ten dollars of good product support is worth a thousand spent on flashy advertising. I wouldn't even mind spending more on the product, as long as I could reach a human in a reasonable amount of time or through an 800 number! As it stands I won't be buying other Borland products until thing improve. FLAME OFF: Ajai.