Path: utzoo!attcan!uunet!cs.utexas.edu!ut-emx!walt.cc.utexas.edu!greg From: greg@walt.cc.utexas.edu (Greg Harp) Newsgroups: comp.sys.amiga.hardware Subject: Mail Order Houses (was Re: M.A.S.T. (whiners)) Keywords: M.A.S.T. BriWall M.C.S. Message-ID: <37379@ut-emx.uucp> Date: 19 Sep 90 20:00:40 GMT References: <4456@crash.cts.com> <11212@celit.fps.com> Sender: news@ut-emx.uucp Reply-To: greg@walt.cc.utexas.edu (Greg Harp) Organization: The University of Texas at Austin, Austin, Texas Lines: 68 In article <11212@celit.fps.com> hutch@fps.com (Jim Hutchison) writes: >pierre@pro-graphics.cts.com (Pierre Altamore) and >harding%b56vxg.dnet@kodak.com (JON HARDING) have had some hard times >speaking with M.A.S.T. (USA, Nevada I'd guess). > >I'd like to temper there postings with this one. I called up M.A.S.T. >and spoke with a pleasant individual who was conversant in the M.A.S.T. >product line, and offered answers to my techinical questions. [Jim conveys a good experience with M.A.S.T.] >-- >- >Jim Hutchison {dcdwest,ucbvax}!ucsd!fps!hutch >Disclaimer: I am not an official spokesman for FPS computing The tech/salesperson (I didn't believe such a beast existed) I talked to at M.A.S.T. was very well-informed and helpful. He _was_ however doing the sales part of his job while I was asking technical questions, but I can't blame him. NOW, the only problem I have with M.A.S.T. is that I ordered something that the guy said was "definitely in stock" (I hadn't asked yet) last week. Because of the minimal difference in charge, I had it shipped 2nd-day. The second day (as projected by the saleperson -- he said it would get here _by_ then) was Tuesday. Of course, the UPS truck hasn't come by today, but that at least shows a delay of one day. In other words, if you're in a hurry to get it.... Another mail-order shop I have had experience with is M.C.S. These people gave me lots of trouble with the "Why not buy this _more_ _expandable_ (read: more _expensive_) one?" ploy. The product I ordered showed up on their computer as well in stock. Once again I had the item shipped 2nd-day. One week after I ordered the product, I was called and told it would be shipped that day. I got silence when I asked why it wasn't shipped before. Once week later, I called and the item had not been shipped. It had apparently been out of stock and they had been expecting it to come in all this time. Needless to say, I canceled the order after chewing on the (same) guy's ear for about five mintues (I called their 800 number, so they got to pay for it too). SO....I called BriWall and ordered the product. They got a little confused with my credit card (I called on the day it was supposed to arrive). They explained that the card I used was over its limit. I knew that it wasn't, and a call to the credit card company verified that I had a good $1500 left. That was finally cleared up, and I got my board about 5 days after the original projected arrival time. (which is about the closest I've come in my mail-order experiences) Now, to leave a good taste in your mouths (I don't want to _just_ gripe :-) BriWall cut me a deal on the board I ordered, which was to be populated with 1MB of 80ns 256X4 DRAMS. I had originally planned to buy the chips from a shop near my home for less than what BriWall wanted to charge me. I told the salesperson this when he asked me if I wanted to buy chips with it. Anyway, he sold me the board and the chips, reducing the total price by the difference in the chip price. Since this was originally a package deal, I got the board for less than the posted price! THAT was my only good experience. :-) Claimer: "Who me? Surely you must be mistaken!" _ _ "The lunatic is in the hall. The lunatics are in my hall. AMIGA! //// The paper holds their folded faces to the floor, //// And every day the paperboy brings more." -- Pink Floyd _ _ //// \\\\//// Greg Harp greg@ccwf.cc.utexas.edu \\XX// Stolen from an idea by es1@cunixb.cc.columbia.edu [Ethan Solomita]: execute (Saddam_Hussein); oil_prices++;