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From: madler@piglet.caltech.edu (Mark Adler)
Newsgroups: comp.sys.handhelds
Subject: Re: HP 48 revisions
Message-ID: <1990Sep18.070512.19455@laguna.ccsf.caltech.edu>
Date: 18 Sep 90 07:05:12 GMT
References: <25590057@hpcvra.CV.HP.COM> <24462@uflorida.cis.ufl.EDU>
Sender: news@laguna.ccsf.caltech.edu
Organization: California Institute of Technology, Pasadena
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>> Ok, the $2^6 K question is...what is HP's policy on ROM upgrades
>> under warranty?

Call HP calculator support ((503)757-2004) and tell them you want to get
on the upgrade reservation list.  They will ask if you've experienced any
problems with the calculator.  Say "Yes, entry of a symbolic complex number
in polar form returns the incorrect result."  They'll say fine, get your
calculator serial number and your address, and send you a letter confirming
that your "unit" has been approved for replacement, and that the replacement
units will begin shipping in "early 1991", and that you will be notified
where to send the calculator prior this time (you pay for postage to send it
back, they pay for the postage on the new one).

Mark Adler
madler@piglet.caltech.edu