Path: utzoo!attcan!uunet!gammafax!mikes
From: mikes@gammafax.UUCP (mike spann)
Newsgroups: comp.dcom.modems
Subject: Re: Why won't my T2500 do V.32?  It's broken, that's why!
Summary: Telebit tech support is good
Message-ID: <333@gammafax.UUCP>
Date: 25 Sep 90 18:28:19 GMT
References: <26F8FEE1.5D3C@tct.uucp> <6BPJQCV@geminix.in-berlin.de> <26FE317F.3D4B@tct.uucp>
Reply-To: mikes@gammafax.UUCP (mike spann)
Organization: gammafax
Lines: 18

In article <26FE317F.3D4B@tct.uucp> chip@tct.uucp (Chip Salzenberg) writes:

>Moral: If you have trouble, and if you can wait for the callback, let
>Telebit tech support do their thing.  They're a bunch of hoopy froods.

I just had a 2500 go bad myself.  Same symptoms as everyone else is reporting
(works fine in PEP, but no luck in V.32).  It took me several days to get
through to Telebit tech support.  They seem to be busy folks.  Once I got
though, they were very helpfull.  They fixed my modem in two days with 'normal'
priority.  I was able to get 'same day' service when one of my Telebits failed
earlier this year.

Moral: I agree with you.  Telebit tech support is good.

-- 
Michael Spann 
Voice:  +1-408-744-1430			Fax:    +1-408-744-1549
UUCP:   ...!uunet!gammafax!mikes   	CIS:    73747,441