Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: David Tamkin Newsgroups: comp.dcom.telecom Subject: Re: MCI as Slamming King Message-ID: <12517@accuvax.nwu.edu> Date: 24 Sep 90 04:18:42 GMT Sender: news@accuvax.nwu.edu Organization: TELECOM Digest Lines: 26 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 673, Message 5 of 9 Robert Michael Gutierrez wrote in volume 10, issue 669: | All [PIC change orders are] done on mag tape. Nameless and faceless. | No amount of "tag my LEC account *never* to accept changes from an IEC | concerning my PIC" will ever help anybody in the U.S. of A. All that is | done is a "note" is entered on your account ... three whole lines that | a rep can enter into your account ... anything can be entered, ... but | the computer could [not] care less about those notes. It still will | merrily process the PIC change off the mag tape. But there are telqi who will accept with blind faith the mag tapes that the IECs send them, input them, and slam away, and there are telqi who will examine the data on those tapes and check records first to see if they have received such a request from the customer. No, it shouldn't be necessary for telqi to protect customers from slamming IECs, but it says a lot about a telco to find out whose side it is on and whose word it takes over whose. It appears so far that one good indicator is the answer to this question: "Who was your corporate parent at the close of business on Friday, December 30, 1983?" David Tamkin Box 7002 Des Plaines IL 60018-7002 708 518 6769 312 693 0591 MCI Mail: 426-1818 GEnie: D.W.TAMKIN CIS: 73720,1570 dattier@ddsw1.mcs.com