Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!iuvax!maytag!watstat.waterloo.edu!dmurdoch From: dmurdoch@watstat.waterloo.edu (Duncan Murdoch) Newsgroups: comp.os.msdos.programmer Subject: Re: BORLAND TECHNICAL SUPPORT (or lack of) Message-ID: <1990Sep24.020815.1931@maytag.waterloo.edu> Date: 24 Sep 90 02:08:15 GMT References: <51330002@hpindda.cup.hp.com> <13696@netcom.UUCP> Sender: daemon@maytag.waterloo.edu (Admin) Organization: University of Waterloo Lines: 38 In article <13696@netcom.UUCP> ergo@netcom.uucp writes: > >Be that as it may, CIS is not a practical solution for many people. >I know a guy who accesses it only through TAPCIS during off hours, and >still ends up spending $50/month. That seems to be the bare minimum >to do any serious participation there. I don't know what you mean by "serious participation", but $50 is about 4 hours at 2400 baud, from what I recall of the connect rates. If you only connect on one day a week and use Tapcis, you probably only need to pay for about 5 or 10 minutes/week of connect time, and you'll easily spend less than $50. I end up spending about $5-10/month CIS charges, and about the same in LD phone charges, for what I'd call less than "serious" participation. (I have to pay LD because I'm not near a local CIS number, and Datapac access is horrible.) I rarely download files: that's where your friend may be running up the big bills. Oh, by the way: Borland does give tech support over the net. Send them an email message (sorry, I forget the address), and they'll treat it as though it was received by mail, if you ask them to and give a return address. It's too slow to be much use, though. I just got a letter in the mail asking for a sample illustrating my problem, and can't remember which problem it was that I was complaining about. >Perhaps some people get their >money's worth (though I suspect most CIS users get corporate discounts >and/or pass the costs on to their employers), but if a $99 compiler is >your main development tool.... I'm not subsidized, and I'd rather not subsidize the people who want to spend a long time on a toll-free line. I like to have the compiler cost $99, not $500. > >ergo@netcom.uucp Isaac Rabinovitch >{apple,amdahl,claris}!netcom!ergo Silicon Valley, CA Duncan Murdoch dmurdoch@watstat.waterloo.edu