Path: utzoo!utgpu!news-server.csri.toronto.edu!mailrus!wuarchive!zaphod.mps.ohio-state.edu!usc!apple!coherent!dplatt
From: dplatt@coherent.com (Dave Platt)
Newsgroups: comp.sys.mac.system
Subject: Re: ResEdit 2.*
Message-ID: <74128@coherent.coherent.com>
Date: 21 Sep 90 18:08:06 GMT
References: <1990Aug5.182816.13453@portia.Stanford.EDU> <1990Sep5.154853.11922@agate.berkeley.edu> <2839@bridge2.ESD.3Com.COM>
Reply-To: dplatt@coherent.com (Dave Platt)
Distribution: usa
Organization: Coherent Thought Inc., Palo Alto CA
Lines: 35

In article <2839@bridge2.ESD.3Com.COM> ngg@bridge2.ESD.3Com.COM (Norman Goodger) writes:

> 	As far as I know, Apple Dealers can only charge for system
> 	software if they are selling you the package with manuals.
> 	If you bring your own disks to the dealer, you should not be
> 	charged for getting a system update.

Based on what I've heard, Apple _recommends_ that dealers permit users
to make copies of the dealers' master System Software distribution disk
set.  Apple does not _require_ it, and does not attempt to specify or
enforce the terms under which the copying takes place.

Some dealers allow people to make copies at no charge, using the user's
own disks (original System disk set, or blank floppies).  Bravo for
these dealers.

Some dealers charge a copying fee, or require that the users purchase
four new floppies from the dealer.  I can understand why dealers would
wish to do this (avoiding virus infections or damage from physically-
contaminated floppies, compensation for tying up a demo-machine on the
floor, etc.).

Some dealers say "No, we don't do that.  If you want new system
software, we'll sell you the package."  Dealers who take this position
are trying to maximize their profit at users' expense;  I'd recommend
finding another dealer.

Some dealers say "Apple doesn't let us do that, because the system
software is copyrighted.  We can only sell you a new set."  Dealers who
say this are probably misinformed about Apple's policies;  asking them
politely to check Apple's real policies on AppleLink may be productive.
It's also possible that a dealer who says this, is deliberately lying to
you and is really trying to make a fast buck;  if the dealer refuses to
check AppleLink and find out the truth, I'd suggest locating another
dealer.