Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!apple!agate!headcrash.Berkeley.EDU!magid
From: magid@headcrash.Berkeley.EDU (Paul Magid)
Newsgroups: comp.windows.ms
Subject: Logitech Scanman & Windows 3 incompatability
Summary: They want to squeeze us for $80 for a maintanance update!
Message-ID: <1990Sep26.011705.16518@agate.berkeley.edu>
Date: 26 Sep 90 01:17:05 GMT
References: <1990Sep25.173034.20129@sbcs.sunysb.edu> <1990Sep26.010132.10076@agate.berkeley.edu>
Sender: usenet@agate.berkeley.edu (USENET Administrator)
Reply-To: magid@headcrash.Berkeley.EDU (Paul Magid)
Distribution: na
Organization: ucb
Lines: 26


	I bought a scanman over the weekend.  The wscan software that comes 
with it only runs in real mode. (It crashes in enhanced, I tried)  I did the 
only logical thing:  I called Logitech.   I was expecting a free upgrade {what 
an idiot I was}, or a nominal charge maintanance upgrade.   As it turns out the
software that is required to run the Scanman in Windows 3 is going to set
me back $80.   They were trying to push it as a new product.   The software is
essentially the same as wscan except it has 4 or 5 new added features. 
(definitely not worth paying $79 bucks for) This is absolutely obscene.  
Logitech is capitalizing on the upgrade to windows 3 to unfairly milk us for 
more money.   If I had known that this was the way they operate I would have 
bought another brand of scanner.   One of the sales pitches was that it was 
going to be put on the market for $150.  What utter sales bull, who would want 
to buy the product except present Scanman owners. {Largely}  Why have Logitech
not put out a maintanance release of wscan for Windows 3?  {Like most normal 
companies have} If there is a 3rd party  software  package that does the same
thing as wscan I would be interested to hear about it, because I am more
likely to buy it from them than buying anything from Logitech any time soon! 





Paul Magid

P.S.  A dos scanning program simply will not cut it.