Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sun-barr!olivea!mintaka!yale!bunker!hcap!hnews!107!608!John.Sanfilippo
From: John.Sanfilippo@f608.n107.z1.fidonet.org (John Sanfilippo)
Newsgroups: misc.handicap
Subject: Re: Braille telephone bills
Message-ID: <14363@bunker.UUCP>
Date: 21 Sep 90 15:12:19 GMT
Sender: wtm@bunker.UUCP
Reply-To: John.Sanfilippo@f608.n107.z1.fidonet.org
Distribution: misc
Organization: FidoNet node 1:107/608 - The Event Horizon, Staten Island NY
Lines: 37
Approved: wtm@bunker.UUCP

Index Number: 10578

[This is from the Blink Talk Conference]

 ST>  A couple of us found out recently that only page
 ST> one of your phone bill would be in Braille.  Page one is the 
 ST> page which indicates your total amount due and, I believe, any 
 ST> outstanding balance.  All subsequent pages, those containing 
 ST> additional information about individual call statistics, will 
 ST> not be provided in Braille.  From my perspective having only 
 ST> the first page in Braille is not particularly useful since I 
 ST> still have to rely on other means of checking the entire bill.  
 ST>  So until or unless they start
 ST> providing the entire bill in Braille, I have no interest in 
 ST> receiving it.

Sam, I agree that we should be getting the most important part
of our bills, along with the complete pertinent details of which
calls were made when and what charges levied.

However, I think we should all ask to receive the bills as they
are offering them for now, and keep asking for more once
brailling bills is a firmly established routine.  I think we
should all show that we are interested in the program, otherwise
it may seem to NYTEL thatno one's concerned about getting bills.

In my particular case, I don't need it, either because I can get
someone to read it, or can use a lens to read it, or the
arkenstone, but I want them to know that we're out here and ARE
glad to see them doing something to consider ALL their
customers' needs.  So I hopped right on the gravey train and
sent my letter of request pronto.  They said it would be coming;
I'm still waiting for it!

--
Uucp: ..!{decvax,oliveb}!bunker!hcap!hnews!107!608!John.Sanfilippo
Internet: John.Sanfilippo@f608.n107.z1.fidonet.org