Path: utzoo!attcan!uunet!mtndew!friedl
From: friedl@mtndew.Tustin.CA.US (Steve Friedl)
Newsgroups: comp.dcom.modems
Subject: Re: Why won't my T2500 do V.32?  It's broken, that's why!
Summary: Telebit support
Message-ID: <526@mtndew.Tustin.CA.US>
Date: 27 Sep 90 07:32:08 GMT
References: <26F8FEE1.5D3C@tct.uucp> <6BPJQCV@geminix.in-berlin.de> <333@gammafax.UUCP>
Organization: VSI*FAX Tech Ctr, Tustin, CA
Lines: 22

> Moral: If you have trouble, and if you can wait for the callback, let
> Telebit tech support do their thing.  They're a bunch of hoopy froods.

Let me jump on this one too.  I had some difficulties with a
modem that were totally not Telebit's fault, but they went out of
their way to make things right even though it was clear that they
didn't have to.  Good product + good support = very happy
customer.

Note, however, that uunet!telebit!modems goes to the marketing
department, not tech support, so you will likely be frustrated
beyond your wildest fantasies if you try that route for anything
other than getting the phone number of tech support.  Save yourselves
the trouble: call 1-800-TELEBIT and don't waste time with email.

     Steve

-- 
Stephen J. Friedl, KA8CMY / I speak for me only / Tustin, CA / 3B2-kind-of-guy
+1 714 544 6561  / friedl@mtndew.Tustin.CA.US  / {uunet,attmail}!mtndew!friedl

"There are no technical problems that marketing can't overcome" - Gary W. Keefe