Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: asuvax!mothra!bakerj@ncar.ucar.edu (Jon Baker) Newsgroups: comp.dcom.telecom Subject: Re: MCI as Slamming King Message-ID: <12631@accuvax.nwu.edu> Date: 25 Sep 90 15:58:21 GMT Sender: news@accuvax.nwu.edu Organization: gte Lines: 14 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 681, Message 5 of 11 In article <12517@accuvax.nwu.edu>, dattier@ddsw1.mcs.com (David Tamkin) writes: > But there are telqi who will accept with blind faith the mag tapes > that the IECs send them, input them, and slam away, and there are > telqi who will examine the data on those tapes and check records first > to see if they have received such a request from the customer. Name one. From everything I've read/heard/experienced, no telco verifies the allegedly-required written record except in cases of customer complaint. And, MCI rarely produces the written record, claiming that they 'sent the card out to the customer for signature, but never got it back'.