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From: cmoore@brl.mil (VLD/VMB)
Newsgroups: comp.dcom.telecom
Subject: Re: Overbilled by Six Orders of Magnitude
Message-ID: <12754@accuvax.nwu.edu>
Date: 28 Sep 90 14:00:14 GMT
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X-Telecom-Digest: Volume 10, Issue 691, Message 7 of 12


I had a case where I was managing a small outside computer account at
a university, and received a large bill for supposed usage.  It was
off by some order of magnitude (I don't recall what), and I called the
computing center there, and found out someone had already "flagged" my
account because she had figured out I didn't spend that kind of money
on that account.  (Error got fixed.)

In other words, the above case had an internal "sanity" check.  Does
somebody do something like that at the phone company office, at or
before the customer calls?