Path: utzoo!attcan!uunet!bu.edu!rpi!zaphod.mps.ohio-state.edu!sdd.hp.com!hplabs!hpda!hpcuhb!hpindda!hardin From: hardin@hpindda.cup.hp.com (John Hardin) Newsgroups: comp.os.msdos.programmer Subject: Re: BORLAND TECHNICAL SUPPORT (or lack of) Message-ID: <51330003@hpindda.cup.hp.com> Date: 26 Sep 90 22:36:39 GMT References: Organization: HP Information Networks, Cupertino, CA Lines: 31 ergo@netcom.UUCP (Isaac Rabinovitch) writes: > Be that as it may, CIS is not a practical solution for many people. > I know a guy who accesses it only through TAPCIS during off hours, and > still ends up spending $50/month. That seems to be the bare minimum > to do any serious participation there. Perhaps some people get their > money's worth (though I suspect most CIS users get corporate discounts > and/or pass the costs on to their employers), but if a $99 compiler is > your main development tool.... ---------- Though it's easy to rack up a $50/mo bill for CIS, that is definitely not a minimum for reasonable participation. Try something closer to $15 - $20/mo. If you only use it when you need help, you pay $1.50 per month to keep the service and then whatever it takes to post your complaint and read replies. With TAPCIS this will be about 1 minute (CIS's finest granularity for charges) to post your message and the same to read a reply. At about $12/hr plus $.35 for each connect (I think these are the current charges, but not sure), you can ask a question and check back a few times for replies for less than $2. I agree that CIS is not practical for everyone, but I've found it useful enough for myself that I favor Borland products partly for the easy access to support I get over CIS. BTW, my employer does not help me with my CIS bills and I get no special discount. John Hardin hardin@hpindgh.hp.com