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From: rlp@druwa.ATT.COM (PrehnRL)
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: PRODIGY -----> Reviews wanted.....
Summary: beware of free trial
Message-ID: <6234@drutx.ATT.COM>
Date: 1 Oct 90 14:17:33 GMT
References: <2062@unsvax.NEVADA.EDU>
Sender: news@drutx.ATT.COM
Reply-To: rlp@druwa.ATT.COM
Organization: AT&T Bell Laboratories, Denver
Lines: 20



I signed up for the `free' 1 month trial early this year.
I was in the market for a new van then and ordered some info on-line
from Ford & Chrysler.

Reading Consumer reports was tedious.

I wrote cancel on the bill when it arrived and sent it in promptly.
It took several calls to their customer service to get them to credit me
for the first month.  Like many `free trials' they do not accept one
cancel as final, forcing you to spend more postage and/or phone calls
to cease & desist.  I was receiving more bills through the summer for the
second month (they claim I didn't return the bill soon enough).

I quit responding since they removed the 800 customer service number
from the bills.

Usual disclaimer applies here of course.
Bob Prehn